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You are here: Home > Customer Help > Returns, Replacements & Refunds > What should I do if I have a faulty part or a part is missing?

What should I do if I have a faulty part or a part is missing?

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If a part is missing or becomes faulty within the 12 month guarantee period, please email our Customer Services Team at customerservices@selkin.co.uk and we will be pleased to despatch a replacement part free of charge.  Please state where and when the product was purchased and which part needs replacing.

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We hope that you are truly satisfied with our service but please do not hesitate to contact our Customer Services Team by email contacting us or call on 0800 0283 925.