This is just a quick note to say thank you for the amazing speed you dispatched my order.  Less than 24 hours from order to delivery!  Thank you so much.  The bag looks great.  I'll be ordering a different combination in a couple of weeks as they're great for special birthday gifts.
 
Jane
Redditch
July 2010
 
 
 
Just to say a big thank you for all your help, it's nice to know that some companies still look after their customers, well done.
 
Mike
Isle of Man
June 2010
 
 
 
Many thanks for your fast delivery of Green Ellie handbag cover for my daughter's 34th birthday on 11th May just in time!  Brilliant.
 
Jennie Fowler
Cumbria
May 2010
 
 
I should like to express my sincere thanks to a lady named Claire who was so helpful and a delight to talk to on Tuesday 11th May.  Claire went that extra mile to help me out and find a retired shell that I had been searching for (namely Plum Ellie).
 
Claire not only located the Plum shell but was also able to put it in with the above order.  I received this order today 12th May, what can I say I absolutely LOVE my new Miche bag shells.
 
I do not feel confident to order items from the USA - do you know whether you will be stocking the Shell Organiser and Single Strap Conversion Kit?
 
Perhaps you could pass on my Thanks to Claire for me.
 
Hazel

Hampshire

May 2010 

 

 

 

I received my brand new Miche Bag from you last week and I would just like to say how efficient the customer service has been and for the quick response.

 

Many thanks once again.

  

Gilliam Ratcliffe

Berkshire

April 2010

 

 

 

Hi Simon,

 

Just a quick note to give you some feedback on the Magic Mop you kindly gave me yesterday.

 

As I mentioned yesterday I have been using a well known product which doesn’t come cheap and has a strong brand recognition in the market. We have recently had a new addition to the family (border collie puppy) as you can imagine the floor gets  filthy with mud and grass after the dog has dug half the garden up, sand after a day at the beach and dog hairs all over the place. When cleaning the floor with the well known product the floor looks clean but doesn’t feel clean as it just pushes the dirt, sand, mud and dog hairs that the brush and vacuum cleaner missed from one part of the floor to another and leaves streak marks all over the place!

 

I was so pleased with the results of the magic mop which has made my floor look like an ice rink and like new with NO streaks, NO dirt, NO dog hairs and NO sand and it feels clean!!! When I emptied the bucket of dirty water into the sink  what the Magic Mop had picked up was a shock compared to how little the other product picks up.

 

On top of all this positive feedback and results my partner was extremely pleased when she arrived home from work last night to a sparkling clean kitchen!

 

Kind Regards

 

Jon Kershaw

Hartlepool

April 2010

 

 
 
Dear Mr West
 
Many thanks for the replacement shell which arrived this morning. 
 
Thank you very much for a superb service.  I will certainly recommend your company to friends and family. 
 
Kind regards
 
Mrs K. Brewster
Woking
April 2010
 
 
 
Hi, just a quick note to say thanks for my recent purchase.  I placed my order on Monday afternoon and hey presto the postman delivered it on Thursday, well done, great prices and great service.  Thanks again.... Margaret
 
M. Ingram
Berwickshire
April 2010
 
 
 
Hi
Very impressed - my bag order made on Monday morning arrived in Tuesday's post - well done to you and Royal Mail.
 
Vera Roberts
Cheshire
March 2010
 
 
 
I have just received my order & wanted to say thank you for your speedy service.  But more importantly, I wanted to say I LOVE my new bag!!  I bought 4 shells & they're all great, especially Brown Jen which is gorgeous.  I can see that this bag will very quickly become my 'bag for every occasion'!  Thank you so much - I look forward to seeing new designs which I can add to what will definitely become a growing collection.
 
Kathryn, Wiltshire
March 2010
 
 
 
We purchased the 'magic mop' package from your stand at Crufts.  On our return home we had cause to make use of it and it was absolutely brilliant!!  Thanks.
 
Jon Millard
Northamptonshire
March 2010
 
 
 
Hi John
 
Just to let you know we received Mollie's new dog yesterday.  She is absolutely delighted with it.  Thank you so much.  The customer after care service you have provided has been fantastic and you have made my little girl smile again.
 
Thank you once again.
 
Best wishes
 
Tricia Rowles
Greenock, Scotland
January 2010 
 
 
 
Thank you so much for the excellent service and the speedy delivery - I just LOVE the bag and can't wait to buy some more shells!
 
Elaine Spriggs
West Sussex
February 2010 
 
 
 
Dear Mr West
 
Thank you very much for your kind gesture, customer service above and beyond.
Kindest regards
 
Michael McInally
South Lanarkshire
February 2010
 
   
 
I ordered Friday and received today bag and shells are superb.  Many thanks for fantastic service.  
 
Alison Shipley
Norfolk
January 2010 
 
 
  
I received my replacement pet today. Thank you once again for the prompt service. It is greatly appreciated that in today’s business environment, good customer service still exists.
 
Well done to you and the team at Selkin.
 
Regards.
 
Martin O Connor
Co. Derry
N.Ireland
January 2010
 
P.S.
I am happy for Selkin to use this email in promoting the great service provided by Selkin in any promotional material.
 
 
 
What fantastic Customer service.  Spare Pole arrived this morning. Thank you very much.
 
Best Regards
Jerry Franks
Wiltshire
 
 
 
I spoke to a Mr. John West, Commercial Manager, at your company yesterday. He was most obliging and is a great ambassador for your Company.
 
Bryan Quinn.
Ireland
 
 
 
I am extremely impressed by your customer service ethos and will certainly keep your company and its products in mind for the future, and will recommend you to friends and family also. I wish you and Selkin Limited the very best for the future.
 
Tanushree Sehmbi
Isleworth
 
 
 
Just to say I have received the instructions for the V Slicer. Thank you for your excellent customer service. Much appreciated.
 
Shirley Thomas
 
 
 
 
Thank you very much for my replacement pole it arrived yesterday.  I must say I am very impressed with the customer service that you have provided and I will definitely recommend your products to all of my friends.
 
Barbara
Herts
 
 
 
 
I have dealt with you in the past, and have been very satisfied with your products and service. I have now moved and would like to continue with the mailing list.
 
Mrs June Green
Cornwall
 
 
 
I am writing to tell you of the excellent customer service that I have received from James; he was helpful, very pleasant and is a credit to your team.
 
Jackie Spoor
 
 
 
Sharon, I just wanted to let you know that the pens arrived at the end of last week. Thanks so much for all your help with this – have really appreciated your approach to customer care.
 
Jane Beaton